You don’t need to be an energy expert.
Aivy plans your home battery’s charging and discharging around your tariff, your household’s power use and your backup reserve. Built on forecasting and operating experience gained at power stations.
Could you run your own battery?
Four everyday moments. Pick what you’d do, then see what Aivy would do and why.
Have a go. I’ll explain each choice.
An assistant that speaks up first.
Most days, Aivy works quietly in the background. When something needs your attention, it explains what has changed and what to do next.
AivyThis weekI’ve learned your routine. On a time-of-use plan, I estimate you’d pay less. Want to see the numbers?
Example: a saving estimate
AivyJust nowYour battery has been offline since 2:10 pm. Has your Wi-Fi or router changed? Tap to check the connection.
Example: an outage noticed
AivyTodayYour inverter reported an alert. Your manufacturer’s guide lists it as informational, so nothing is needed today. If it repeats, I’ll pass it to their support team with the log.
Example: an alert explained
AivyThis morningYour reserve was set to 100%, so the battery didn’t supply your home last night. Change it back to 40%?
Example: a costly setting
It learns your home.
Aivy’s AI learns your home’s pattern of use, morning to night, and keeps refining the plan around your tariff and the weather. When something’s different, just say so.
- Stores your solar instead of selling it cheaply to the grid, then uses it in the evening.
- Reads the weather and your tariff a day ahead.
We’re away for a week from Saturday.
Got it. I’ll keep your reserve topped up and stop planning around dinner time until you’re back.
Mum’s staying with us next month.
Lovely. I’ll learn the new routine as it happens, and keep a bit more for the evenings.
You stay in charge.
You set the limits. Aivy runs the battery inside them. Big changes wait for your OK.
You choose your backup.
Set how much stays in the battery for outages. Aivy doesn’t touch this reserve for everyday savings or VPP events.
Keep your electricity retailer.
Aivy works with your plan as it is. If a retailer’s VPP plan suits you later, you can join it through Aivy.
It asks before changing a limit.
Lower your backup reserve to 20% for summer?
Aivy adjusts the day-to-day schedule within your agreed limits. Changes to your backup reserve or operating limits need your approval.
How Aivy works at home.
Manage a supported battery in the Aivy app, with no extra hardware and no electrician visit.
- 1
Connect your battery
Aivy connects to your battery brand’s cloud, so nothing needs installing at home. It works with supported models from multiple leading brands.
- 2
Set your backup reserve
Choose how much stays in the battery for outages. You can change it at any time.
- 3
Let it learn
Aivy starts planning around your tariff and the weather. Most days, there’s nothing for you to do.
Questions you might have
Which batteries are supported?
Supported models from multiple leading brands, confirmed by model. Tell us your brand and model and we’ll check. You don’t need an installer to set it up: Aivy’s in-app assistant walks you through connecting.
Does Aivy cost anything?
The Aivy app is free for battery owners.
Will Aivy affect my battery warranty?
Aivy connects through your battery brand’s own cloud, using the manufacturer’s own communication protocol, so it can only do what the manufacturer allows. The battery’s own protections always come first. Warranty terms are set by your battery brand, so check with them if you’re unsure.
Do I need to change electricity retailer?
No. Aivy works with the plan you already have.
Is using Aivy the same as joining a VPP?
No. Aivy helps you use your own battery well. If you want to join a VPP, you can connect through Aivy to a retailer’s VPP plan or service. Some VPP plans come with a particular retailer, and we’ll tell you before you choose.
I’m on a flat rate. Does Aivy still help?
Usually, yes. Storing your solar for the evening means buying less power from the grid. Whether that beats exporting depends on your import price, your feed-in credit, battery losses and running costs; with today’s low feed-in tariffs, it usually does. Once Aivy has learned your habits, the app also estimates how much a time-of-use plan could save you, using your own home’s numbers.
What happens in a blackout?
If your system is set up for backup, your reserve keeps the essentials running. Not every system is; your installer or battery brand can tell you what yours does.
Who do I call about a fault?
Start with the battery retailer or installer who supplied your system, or the manufacturer’s support team, as your warranty arrangements direct. Aivy doesn’t do hardware repairs, but it watches for issues and tells you, in plain words, what to tell them.
What happens to my data?
Aivy uses your battery and energy data to run your plan and spot problems early. We don’t sell your personal information. Our privacy policy explains exactly what we collect and why, and how to see or delete it.
Where do you work?
Across the National Electricity Market: Queensland, New South Wales, the ACT, Victoria, South Australia and Tasmania.
Let your battery do the thinking.
Tell us your battery brand and model, and we’ll check that Aivy supports it.
Let’s talk